support

guide

chat

talk

messaging

support

guide

chat

talk

messaging

PROFESSIONAL

ENTERPRISE

Per agent / per month

฿3,250

฿5,350

Omnichannel support with email, chat, phone and public social channels

Social Messaging add-on (WhatsApp**, WeChat, LINE, Facebook Messenger and Twitter Direct Messages)

Knowledge base for self-service

Agent Workspace

Dashboards and reporting, for every channel

Platform extensibility with private and public apps

Talk Partner Edition

Multiple ticket forms*

Roles and permissions, skills-based routing, and team publishing

Multibrand

Chat widget unbranding and chat web SDK

Identify knowledge gaps with Content Cues

24/7 support via phone and chat

Custom Objects, powered by Sunshine

Remark:
• Prices shown are billed annually.
• Prices can change based on exchange rates.
• Usage, including phone numbers, inbound, outbound and voicemail minutes and optional voicemail transcription, sold separately.
• Multiple ticket forms on Professional plan is available as an Add-on*
• Additional costs apply for WhatsApp phone numbers**