Zendesk Support
Everything you need for foundational support
Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets
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Support Team
Track, prioritize and resolve customer requests.
฿
690
(per agent/month)
-
Integrated ticketing across email, Tweets and Facebook wall posts
-
Business rules
-
Customer details and interaction history
-
Reporting and performance dashboards
-
Apps and integrations - PREBUILT
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(Prices shown are billed annually, Prices can change based on exchange rates)
Support Professional
Automate support with easy-to-set up workflows.
฿
1,890
(per agent/month)
-
Support Team, plus...
-
Apps and integrations - PREBUILT AND CUSTOM
-
Business hours - ESSENTIAL
-
Customer satisfaction surveys
-
Multilingual support and content
-
Automatic redaction
-
Service Level Agreement (SLA) management
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(Prices shown are billed annually, Prices can change based on exchange rates)
Support Enterprise
Optimize further with customizable agent and admin tools.
฿
3,590
(per agent/month)
-
Support Professional, plus...
-
Business hours - EXPANDED
-
Conversation routing based on agent skill
-
Custom team roles and permissions
-
Customizable agent workspaces
-
Third-party data storage
-
Sandbox test environment
See full comparison
(Prices shown are billed annually, Prices can change based on exchange rates)
(per agent/month)
Support Team
Track, prioritize and resolve customer requests.
฿690
Support Professional
Automate support with easy-to-set up workflows.
฿1,890
Support Enterprise
Optimize further with customizable agent and admin tools.
฿3,590
Integrated ticketing across email, Tweets and Facebook wall posts
Business rules
Customer details and interaction history
Reporting and performance dashboards
Apps and integrations
PREBUILT
PREBUILT AND CUSTOM
PREBUILT AND CUSTOM
Business hours
ESSENTIAL
EXPANDED
Customer satisfaction surveys
Multilingual support and content
Automatic redaction
Service Level Agreement (SLA) management
Conversation routing based on agent skill
Custom team roles and permissions
Customizable agent workspaces
Third-party data storage
Sandbox test environment
Remark:
• Prices shown are billed annually.
• Prices can change based on exchange rates.