DIG IN

Analytics for businesses to measure and improve the entire customer experience

Lite*

฿0

per agent / per month

• Integrated Zendesk reporting
• Pre-built dashboards
• Best practice analytics
• Filters & drill-ins
• Chart & dashboard export
• Daily data refresh

Professional

฿390

per agent / per month

Lite, plus…
• Customizable charts & dashboards
• 20+ chart styles
• Editable metrics & attributes
• Calculations & Result Manipulations
• Custom filters & drill-ins
• Forecasting & ‘what-if’ analysis
• Sharable dashboards & scheduled delivery
• Roles & data access management
• Hourly data refresh

Lite*

฿0

per agent / per month

• Integrated Zendesk reporting
• Pre-built dashboards
• Best practice analytics
• Filters & drill-ins
• Chart & dashboard export
• Daily data refresh

Professional

฿3,790

per agent / per month

Lite, plus…
• Customizable charts & dashboards
• 20+ chart styles
• Editable metrics & attributes
• Calculations & Result Manipulations
• Custom filters & drill-ins
• Forecasting & ‘what-if’ analysis
• Shareable dashboards & scheduled delivery
• Roles & data access management
• Hourly data refresh

Enterprise

฿12,900

per agent / per month

Professional, plus…
• Service Team Activity Dashboard
• Customizable Live Dashboards
• Link Sharing
• External scheduling

Lite*

฿ 0 (per agent / per month)
  • Integrated Zendesk reporting
  • Pre-built dashboards
  • Best practice analytics
  • Filters & drill-ins
  • Chart & dashboard export
  • Daily data refresh

Professional

฿ 3,790 (per agent / per month)
  • Lite, plus...
  • Customizable charts & dashboards
  • 20+ chart styles
  • Editable metrics & attributes
  • Calsulations & Result Manipulations
  • Custom filters & drill-ins
  • Forecasting & 'what if' analysis
  • Shareable dashboards & scheduled delivery
  • Roles & data access management
  • Hourly data refresh

Enterprise

฿ 12,900 (per agent / per month)
  • Professional, plus...
  • Service Team Activity Dashboard
  • Customizable Live Dashboards
  • Link Sharing
  • External scheduling

Remark:
• Prices shown are billed annually.
• Prices can change based on exchange rates.
• Requires a Zendesk Support Professional or above subscription.
• Explore Lite is included in Support Professional and above.*