Zendesk Updates
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Learn how self-service support and agents can work to provide an exceptional service experience that keeps customers coming back. To give outstanding support, customer serviceRead More -
The New Way of CX As a business owner, it is indeed important to pay attention to consumer behavior trends since technology has an influenceRead More -
Square by ChargeDesk Square by ChargeDesk (Support) (Chat) (Sell) ChargeDesk is on a mission to improve billing support. Our bespoke square integration is the most advanced and powerful solution forRead More -
Launching the region’s first digital wealth management platform, StashAway’s main value proposition is robo-advising services. While carefully designed algorithms guide its user investment journeys, human communication isRead More -
Save time for your customers and agents with enterprise chatbots Every minute counts for busy customer service teams. So being able to save more thanRead More -
There are several key parts of the business that you can strengthen to increase customer service. Managing them and locating them in one place isRead More -
WeChat is a popular communication platform from China with over 963 million users worldwide, making many businesses wanting to tap into Chinese customers often chooseRead More -
If you are one of those who are still hesitant about whether AI Chatbot is right for your business? This article will answer all youRead More -
Forty-two percent of people worldwide have a smartphone, and 87 percent of smartphone owners use messaging.Let those numbers sink in for a minute.Customers overwhelmingly want toRead More -
đź“Ť”Pain Point” is a problem that customers face for some reasons that cause negative feelings or make life more difficult.If you compare pain point toRead More -
“Zendesk is more than a ticketing platform, and it’s also an advocate of self-help. The ease of integration is very simple as configurations can beRead More -
Did you know? According to the survey, 61% of customers are satisfied with communicating with a staff member by email.44% are satisfied with phone serviceAndRead More