Zendesk Updates
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Used Case internal support Free Trial (+66) 2 030 0066 Add Friend One of the famous food companies from Japan chose Zendesk for their internalRead More -
E-commerce 10+ years experience Avg. Ticket Volume ~ 40,000 Ticket/Monthly Brands 70+ Free Trial (+66) 2 030 0066 Add Friend Century Grow expands the TMallRead More -
Today, customers are always expecting how fast and convenient the business responds to their request. According to the CX Trends 2021 survey by Zendesk, theRead More -
How to track and leverage customer data to improve CX. Knowledge is power, especially in the world of customer service. According to the 2020 CX TrendsRead More -
Facebook selects Zendesk as its core CX partner to provide enhanced customer conversations across its messaging channels directly within Zendesk At Zendesk, we’re big believersRead More -
Chat and messaging are already common features of many websites and apps—learn why certain types of conversations provide a better user experience. We need toRead More -
First time shopping for a CX solution? We’ll tell you about a few important features you may be overlooking. Nearly half of startup leaders weRead More -
If you’ve ever used live chat, you know how easy it is to get in touch with customer service reps. Happy customers are valuable customers, andRead More -
When choosing a customer service solution, there are many factors to consider, and let’s face it — cost is high among them. Freshdesk says you’reRead More -
Keeping up with customer expectations is vital to your business — and that means your support operations need to be nimble. Does your support softwareRead More -
As your business grows, the complexity of providing customer service grows as well. You have more products, which means more potential problems for customers toRead More -
This planning guide will help you create a CX map that gives your team the insights they need to deliver excellent customer experiences. Today’s customerRead More