At the beginning of July 2016, TEAM Group of Companies, Thailand biggest engineering consulting and management, officially launch Google Apps for Work on live. Google Apps is a mechanism to drive business reengineering and increase efficiency toward the digital organization. Google Apps assists the company on staffs collaboration and knowledge management process to achieve the goal of Learning Organization (LO).
Mr Issarin Patramai, Senior Executive Vice President at TEAM Consulting, Engineering and Management Company Limited, a subsidiary of TEAM Group, said the company implement Google Apps for Work for the whole organization with the strong support from their 1,200 staffs from the top management, engineering consultants and supporting employees. The Information Technology transformation is a part of Organizational Change project to fulfill the vision of the group to step into international business.
Mr. Issarin Patramai
Senior Executive Vice President
TEAM Consulting, Engineering and Management Company Limited
“Before deploying Google Apps for Work, the working procedures are not fully interfaced. We lacked of the centralized system to integrate the information and knowledge among business units efficiently. Earlier, we conducted an indepth study of such Information System investment to consolidate information and knowledge, we found that the investment budget required is high and need a lot of behavioral change of our staffs.” Mr. Issarin, high profile and top management from the company’s second generation, Mr Issarin Patramai, Senior Executive Vice President at TEAM Consulting, Engineering and Management Company Limited, a subsidiary of TEAM Group, said the company implement Google Apps for Work for the whole organization with the strong support from their 1,200 staffs from the top management, engineering consultants and supporting employees. The Information Technology transformation is a part of Organizational Change project to fulfill the vision of the group to step into international business.
“Google Apps assist our staffs to work from anywhere and any devices with mobility. Previously, our staffs either kept the working files in the computer at the office or did not bring the files or notebook with them, they are unable to access and tackle information required promptly. Despite, we earlier invested a lot in hard drives for email, however the capacity never meet our business growth and day-to-day operation. Our consulting staffs were also hassle with the project timetable arrangement. The Google Apps for Work is the right solution for us, because our business need a lot of collaboration among staffs. We need to develop our internal knowledge all the time.” Mr. Issarin mentioned.
“Earlier, we encounter a problem of sending big files, due to not enough bandwidth provided to support more than 20MB sized file sent. Google Apps for Work accommodates the big files sent in and out from organization. Google Email and Google Drive assist us on this issue. Our internal communication is safely connected via Google Hangout. It may not be a feasible for us to own the system by investing the full functions with own infrastructures. The maintenance is also pain. The use of Google Cloud, world class security infrastructure, is our real answer. We seriously focus on information security which is a key success of our knowledge development. Google Apps really saves a lot of our cost and time on our non-core business.”
“However, it is not easy to deploy such an efficiency system, like Google Apps for Work, in big corporates, such as TEAM Group. We need to push and make a clear understanding to our staffs in the whole organization via our own Change Agent Team. Apart from selecting world class solution, like Google, we need to partner with Google coworker who has high experience in Google Apps deployment is another key success factor. We then hire Demeter ICT as our key partner in this project.” Mr Issarin concluded.
Source : Bangkok, Thailand – 4th July 2016