Register for the Upcoming Customer Experience Forum
Consumers are becoming more comfortable interacting with companies across a growing number of channels, and as a result, they’re demanding a seamless and consistent approach across all those channels when it comes to customer service.
Join DMIT and Zendesk on the 16th of February and learn about how companies around the globe are implementing Multi-Channel Customer Service. Hear best practices and real life case studies from here and across the globe.
There will be food, drinks, and networking with other customer experience leaders, as well as members of the Zendesk and DMIT teams.
Participate, ask questions and get cool swags! We will also be giving away lucky prizes to a select few, so make sure to reserve your seat today.
Register now as spots are limited.
Date: Thursday, 16th February
Time: 1pm – 5pm
Venue: Ballroom 2 & 3 at the Novotel Bangkok
Multi-Channel Strategies for Better Customer Experience
13:00 – 13:30 Registration & Networking
13:30 – 13:45 Welcome Remarks
13:45 – 14:45 Multi-Channel Customer Support
14:45 – 15:00 Customer Success Story
15:00 – 15:30 Networking Break
15:30 – 16:30 Ticket Management | Efficient Tooling for Better Customer Service
16:30 – 15:00 Q & A and Wrap Up