Lite*
฿0
per agent / per month
• Integrated Zendesk reporting
• Pre-built dashboards
• Best practice analytics
• Filters & drill-ins
• Chart & dashboard export
• Daily data refresh
Professional
฿390
per agent / per month
Lite, plus…
• Customizable charts & dashboards
• 20+ chart styles
• Editable metrics & attributes
• Calculations & Result Manipulations
• Custom filters & drill-ins
• Forecasting & ‘what-if’ analysis
• Sharable dashboards & scheduled delivery
• Roles & data access management
• Hourly data refresh
Lite*
฿0
per agent / per month
• Integrated Zendesk reporting
• Pre-built dashboards
• Best practice analytics
• Filters & drill-ins
• Chart & dashboard export
• Daily data refresh
Professional
฿3,790
per agent / per month
Lite, plus…
• Customizable charts & dashboards
• 20+ chart styles
• Editable metrics & attributes
• Calculations & Result Manipulations
• Custom filters & drill-ins
• Forecasting & ‘what-if’ analysis
• Shareable dashboards & scheduled delivery
• Roles & data access management
• Hourly data refresh
Enterprise
฿12,900
per agent / per month
Professional, plus…
• Service Team Activity Dashboard
• Customizable Live Dashboards
• Link Sharing
• External scheduling
Lite*
-
Integrated Zendesk reporting
-
Pre-built dashboards
-
Best practice analytics
-
Filters & drill-ins
-
Chart & dashboard export
-
Daily data refresh
Professional
-
Lite, plus...
-
Customizable charts & dashboards
-
20+ chart styles
-
Editable metrics & attributes
-
Calsulations & Result Manipulations
-
Custom filters & drill-ins
-
Forecasting & 'what if' analysis
-
Shareable dashboards & scheduled delivery
-
Roles & data access management
-
Hourly data refresh
Enterprise
-
Professional, plus...
-
Service Team Activity Dashboard
-
Customizable Live Dashboards
-
Link Sharing
-
External scheduling
Remark:
• Prices shown are billed annually.
• Prices can change based on exchange rates.
• Requires a Zendesk Support Professional or above subscription.
• Explore Lite is included in Support Professional and above.*