CALL CENTER SOFTWARE BUILT INTO SUPPORT

Provide more personal, productive phone support

Team

฿690

per agent / per month

• Automatic ticket creation
• Call recording & voicemail transcription
• Multiple phone numbers
• Warm transfer
• Text messaging
• Call us from Web Widget

Professional

฿1,890

per agent / per month

Team, plus…
• Business hours
• IVR phone trees
• Call monitoring & barging
• Callback from queue
• Call blocking
• Conference calling
• Real-time analytics
• Reports & dashboards
• Request a callback from web widget

Enterprise

฿3,190

per agent / per month

Professional, plus…
• Monthly diagnostics
• Talk Usage 99.95% SLA
• Failover on demand
• Call offering time limit
• Extended queue wait time

Partner Edition*

฿390

per agent / per month

Access to telephony integrations & CTI toolkit for:
• Embedded softphone
• Caller ID & history
• Tickets with call data and agent assignment
Learn more about Partner Edition

Remark:
• Prices shown are billed annually.
• Prices can change based on exchange rates.
• Talk requires a Support account. Feature availability depends upon Zendesk Support plan type.
• Price of Zendesk Talk Partner Edition does not include cost of telephony partner solution.*
• Usage (phone numbers, minutes, text messages and optional voicemail transcription) not included. Learn more.