All-in-one Zendesk for the best customer experiences
Demeter ICT – Your CX Transformation Partner
5 Steps to shine
We will design a solution around your unique business and customer service goals. Regardless of where you are in the journey, the complexity of your operations, or how quickly you’re ready to make changes, we will partner with you to find the right approach.
Discovery
We dig into your business to collect requirements, optimize how Zendesk will work for you by focusing on workflow efficiently and pain point.
Solution Validation
We will analyze your requirements to provide solution, presenting Zendesk Demo tailored to your needs.
Deployment
We will design, configure, and test system to ensure that Zendesk is compatible with your agent workflow.
We provide training to relevant agents. The training will be divided into 2 parts which are Admin Training and Agent Training. You can also arrange the course to meet the organization needs.
CX Transformation
We change the work process in the organization by connecting the relationships of the people, Process and Technology. The work process can be done more efficiently by Zendesk.
5 Steps to shine
We will design a solution around your unique business and customer service goals. Regardless of where you are in the journey, the complexity of your operations, or how quickly you’re ready to make changes, we will partner with you to find the right approach.
Discovery
We dig into your business to collect requirements, optimize how Zendesk will work for you by focusing on workflow efficiently and pain point.
Solution Validation
We will analyze your requirements to provide solution, presenting Zendesk Demo tailored to your needs.
Deployment
We will design, configure, and test system to ensure that Zendesk is compatible with your agent workflow.
Training
We provide training to relevant agents. The training will be divided into 2 parts which are Admin Training and Agent Training. You can also arrange the course to meet the organization needs.
Transformation
We change the work process in the organization by connecting the relationships of the people, Process and Technology. The work process can be done more efficiently by Zendesk.