Zendesk Suite

Everything you need for best in class service

Deliver conversational experiences across any channel with a complete service solution that is easy to use, and powerful at scale.

FOUNDATIONAL SUPPORT ONLY

ZENDESK FOR SALES

Suite Team

Get the fundamentals right. Deliver support across any channel, all from one place.
฿ 1,890 (per agent/month)
  • Industry-leading ticketing system
  • Messaging across web, mobile and social
  • Email, voice, SMS, and live chat support
  • Help center - SINGLE
  • Easy-to-set up automations & workflows
  • AI-powered automated answers - UP TO 50
  • Unified agent workspace
  • Out-of-the-box reporting and analytics
  • Data and file storage - STANDARD
  • 1,000+ apps and integrations - PREBUILT
  • Robust APIs - STANDARD RATE LIMIT
  • Online, email, and phone support from the Zendesk team
  • Onboarding and adoption guidance

Suite Growth

Go further with a little extra help. Tap into self-service and more automations.
฿ 2,790 (per agent/month)
  • Suite Team, plus...
  • Help center - MULTIPLE
  • AI-powered automated answers - UP TO 100
  • Data and file storage - INTERMEDIATE
  • 1,000+ apps and integrations - PREBUILT & CUSTOM
  • Robust APIs - ADVANCED RATE LIMIT
  • Self-service customer portal
  • AI-powered knowledge management
  • Customizable ticket layouts
  • Light access licenses - UP TO 50
  • Service Level Agreement (SLA) management
  • Multilingual support and content

Suite Professional

Work even better together. Get deeper collaboration, routing, and analytics.
฿ 2,790 (per agent/month)
  • Suite Growth, plus...
  • AI-powered automated answers - UP TO 500
  • Light access licenses - UP TO 100
  • Conversation routing based on agent skill
  • Integrated community forums
  • Private conversation threads
  • Customizable and shareable dashboards
  • Advanced voice capabilities
  • HIPAA compliance
  • Events Connector for Amazon Web Services
Most popular

Suite Enterprise

Deliver personalized customer experiences at scale.
Contact sales
  • Suite Professional, plus...
  • Custom team roles and permissions
  • Advanced knowledge management
  • Customizable agent workspaces
  • Customizable branding for web conversations
  • Light access licenses - UP TO 1000
  • Real-time, shareable and advanced reporting and analytics
  • Sandbox environment for change management
  • Robust APIs - ENTERPRISE RATE LIMIT

(per agent/month)

Suite Team

Get the fundamentals right. Deliver support across any channel, all from one place.

฿1,890

Suite Growth

Go further with a little extra help. Tap into self-service and more automations.

฿2,790

Suite Professional

Work even better together. Get deeper collaboration, routing, and analytics.

฿3,590

Suite Enterprise

Deliver personalized customer experiences at scale.

Contact sales

Industry-leading ticketing system

Messaging across web, mobile and social

Email, voice, SMS, and live chat support

Help center

SINGLE

MULTIPLE

MULTIPLE

MULTIPLE

Easy-to-set up automations & workflows

AI-powered automated answers

UP TO 50

UP TO 100

UP TO 500

UP TO 1000

Unified agent workspace

Out-of-the-box reporting and analytics

Data and file storage

STANDARD

INTERMEDIATE

INTERMEDIATE

INTERMEDIATE

1,000+ apps and integrations

PREBUILT

PREBUILT & CUSTOM

PREBUILT & CUSTOM

PREBUILT & CUSTOM

Robust APIs

STANDARD RATE LIMIT

ADVANCED RATE LIMIT

ADVANCED RATE LIMIT

ENTERPRISE RATE LIMIT

Online, email, and phone support from the Zendesk team

Onboarding and adoption guidance

Self-service customer portal

AI-powered knowledge management

Customizable ticket layouts

Light access licenses

UP TO 50

UP TO 100

UP TO 1000

Service Level Agreement (SLA) management

Multilingual support and content

Conversation routing based on agent skill

Integrated community forums

Private conversation threads

Customizable and shareable dashboards

Advanced voice capabilities

HIPAA compliance

Events Connector for Amazon Web Services

Custom team roles and permissions

Advanced knowledge management

Customizable agent workspaces

Customizable branding for web conversations

Real-time, shareable and advanced reporting and analytics

Sandbox environment for change management

Remark:
• Prices shown are billed annually.
• Prices can change based on exchange rates.