แพ็กเกจหลักและราคา
(Per Agent/Year)
Call Center + Ticket
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Ticketing System
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Call Center
-
Instant Messaging
-
Knowledge Base
Live Chat + Ticket
-
Ticketing System
-
Call Center
-
Instant Messaging
-
Knowledge Base
Omnichannel + Ticket
-
Ticketing System
-
Call Center
-
Instant Messaging
-
Knowledge Base
ฟีเจอร์เสริมและราคา
-
Video Chat | $1,015 (Set/Year)
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Video Chat (Data Usage Fee) | $0.022 (Dollars/Minute)
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CallCenter PaaS SDK | $541 (>300 /Agents/Year)
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BI Insight (Customized) | $15,000 (Set/Year)
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BI Insight(Data Center & Screen) | $42,255 (Set/Year)
-
AI Chatbots - Professional | $25,355 (Set/Year)
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AI Chatbots - Enterprise | $63,380 (Set/Year)
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AI Voicebots - Outbound Standard | $2,535 (Path/Year)
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AI Voicebots - Inbound Standard | $4,225 (Path/Year)
-
Robot Training Service | $1,056 | (Single Person Working/Day)
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Intelligent Quality Inspection Standard | $21,126 (Set/Year) / Voice QA Duration Add-On Package | $10000 For 5000 Hours
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AIGC Chatbots | $12,676 (Set/Year)
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AIGC Voicebots | $21,127 (Set/Year)
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Conversation Analysis | $12,676 (Set/Year)
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Agent Platform-Plus | $21,127 (Set/Year)
-
Agent Assistance | $10,563 (Set/Year)
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Additional Data Package | $50,000/1.04 million times (Dollars/10 thousands times)
-
Customized Development Service | $1,100 (Single Person Working/Day)
-
Implementation | $1,100 (Single Person Working/Day)
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800 Number | Depends On Specific Area And Number
-
International Line | Depends On Specific Area (Cover 225 Countries）
Classification
Product
Unit
Price(USD)
CallCenter Paas SDK（CCPaaS） Open API And SDK Only Need A Few Of Development To Build An Enterprise-Customized System
Other Udesk Functions
Data Dimension Customization, Chart Customization, Field Customization
1. External Data Access Is Available, Providing Excel Upload, API, And Database Methods To Synchronize External Data To Insight (Default 100G, Exceeding Will Be Additional Charged)
2. Customized Data Relationship Models Is Avalible, Which Can Realize Complex Report Configuration And Query To Meet The Special Data Analysis Needs Of Enterprises.
3. Building An Enterprise Data Visualization Large Screen By Using Standard Large Screen Templates Based On The Customer Service Monitoring Data Or Business Analysis Data.
Contains All The Functions Of The Standard Version Of The Robot, Intelligent Training Methodologies, Task-Based Dialogue, Pre-Sales Robot Configuration, Etc.
1. Default Maximum Number Of Robots: 10
2. 1 Million Interactions/Year
Contains All Functions Of The Professional Robot, NLP Autonomous Learning Model, Database Dialogue, Data Reporting And Monitoring, Etc.
1.Default Maximum Number Of Robots: 15
2. 1 Million Interactions/Year
3. 5 Database Templates Extra Charge: Database Conversation：$700/Template/Year
Contains Functional Modules Such As Robot Management, Speech Production Toolkit, Robot Training, Voice Interaction Experience, AI Outbound Call Tasks, AI Outbound Call Settings, Etc.
1. $1700/Concurrent·Year（2 Concurrent AI Outbound Calls For Sale）
2. $4000/Concurrent·Year（Single AI Outbound Call For Sale）
Contains Robot Management, Speech Production Toolkit, Robot Training, Voice Interaction Experience, Callback, Etc.
GaussMind Functions（Intelligent Product）
Contains FAQ, Multi-Round Dialogue, And Database Self-Selected Training (The Trainer Will Evaluate The Training Volume Based On The FAQ, Multi-Round Dialogue, And Database Training Service Business Scenarios)
Contains quality inspection workbench, intelligent analysis, semantic intelligence, call management, data analysis, customer service center, training center, etc.
1. Similar Questions Are Generated
2. Speech Generation And Recommendation
3. Data Analysis Report
LLM-AIGC
1. Subjective Item Inspection
2. Discovery And Clustering Of Hot Issues
3. Risk/Business Opportunity Capture
4. Business Summary/Service Proposal
5. SOP Process Review
6. Intelligent Models
7. Smart Label/Customer Portrait Generation
8. Speech Mining
9. Session Data Extraction Q&A
1. Conversation Summary
2. Todo
3. Automatic Generation Of Customer Portraits
4. Automatically Create A Work Order Based On The Conversation Content
5. The Work Order Automatically Generates A Reply
6. Summary Of Work Order
7. Automatic Extraction Of Fields For Work Order Reply
8. Conversation/Work Order Reply Polishing
9. Session/Work Order Reply Recommendation
Personalized Customized Development, Including Customized Development And System Docking Costs, The Number Of Days Will Be Assessed Based On Business Needs
Other Customization
Robots, Data Intelligent Analysis, And ServiceGo Need To Be Evaluated Based On The Needs Of Enterprise.
